Every file on one page, a team wiki, and scheduled Telegram channel posts
The \"Files\" page lists every attachment in the business with a link back to its record. \"Team wiki\" holds internal guides and how-tos, and \"Channel posts\" queues posts for your Telegram channel at a set time.
Product update 2 min read
What changed
Files
One page lists every attachment in the business: files on customer records, invoices, tickets, tasks, projects, catalogue items, letters, company documents and Telegram group media. Narrow it with filters and jump to the record in one click. Nothing is copied; each file stays where it was.
Team wiki
Markdown pages for the team in a tree of pages and child pages, with search and the name of whoever edited each page last. A good home for procedures, staff guides and recipes. The wiki is separate from the AI knowledge base, which answers customers.
Channel posts
Write posts for the business's Telegram channel ahead of time, with text and an optional image, and queue them for a set time. They are sent automatically. The "Queue" and "History" tabs show each post's status, and a failed one can go out with "Send again".
How to use it
- Files: under "Work", open Files and use the filters.
- Wiki: in Team wiki press "New page" or "New child page", write, and press "Save page".
- Channel posts: in Channel posts, first connect your Telegram channel with "Add channel". Then under "Schedule a post" enter the text, image and time and press "Add to queue".
Good to know
- For channel posts, the business's Telegram bot must be an admin of the channel with permission to post.
- Editing the wiki is for people allowed to manage tasks.
- Channel posts are for roles allowed to send campaigns.